By Appointment Only — we work strictly by appointment booking. No walk-ins.

Reserve Your Design Session

Private jewellery experiences in Johannesburg • Virtual consultations for clients outside Johannesburg • Bespoke commissions in solid gold & platinum • Private jewellery experiences in Johannesburg • Virtual consultations for clients outside Johannesburg • Bespoke commissions in solid gold & platinum •
LM Jewellers · Johannesburg

Reserve Your Consultation

Select the service that best suits your requirements. The relevant details will appear below before you complete your booking request.

01 · Select

How can we assist you?

Virtual Consultations

Choose Your Virtual Session

Choose between a short process introduction or a paid private consultation for more detailed, personalised assistance.

Order Collection

Collection

10 Minutes Maximum Complimentary In Studio

A short collection appointment for clients whose completed LM Jewellers order is ready for collection from our Johannesburg studio.

Your Collection Appointment
  • Collect your completed LM Jewellers order
  • Confirm and receive your completed jewellery
  • Collection appointments are limited to a maximum of 10 minutes
Best suited for: Clients who have already been notified that their completed LM Jewellers order is ready for collection.
Important Collection appointments are strictly for collecting completed orders and are limited to 10 minutes maximum. They are not jewellery consultations and do not include design, stone or purchase guidance.
Purchase Appointment

Purchase & Sizing

10 Minutes Complimentary In Studio

A focused in-person appointment for clients who have already selected the LM Jewellers piece they would like to purchase and are ready to finalise their order.

Your Appointment Includes
  • Professional ring sizing
  • Viewing your selected ring or available sample, where applicable
  • Confirmation of your selected design
  • Confirmation of metal, stone and ring specifications already selected
  • Assistance completing your purchase
Best suited for: Clients who already know which LM Jewellers piece they would like to purchase and do not require a full jewellery consultation.
Important This is a 10-minute purchase appointment. It does not include detailed design comparisons, stone comparisons, custom design guidance or extended jewellery advice.
Virtual Consultation

Virtual Process Introduction

10 Minutes Complimentary Virtual

A short virtual introduction for clients outside Johannesburg who would like to understand how the LM Jewellers ordering process works before proceeding.

Your Session Includes
  • Introduction to the LM Jewellers ordering process
  • Explanation of how to place your order
  • Explanation of the steps from ordering through to completion
  • General guidance on what happens after your order has been placed
  • Opportunity to clarify general process-related questions
Best suited for: Clients outside Johannesburg who are considering ordering from LM Jewellers and would first like a brief explanation of our process.
Process Introduction Only This complimentary session is limited to explaining the LM Jewellers process. Detailed ring comparisons, stone comparisons, personalised jewellery guidance, design advice, custom design discussions and detailed quotation assistance are not included.
Paid Virtual Consultation

Private Virtual Jewellery Consultation

20 Minutes R300 Virtual Once Paid

A private 20-minute virtual jewellery consultation for clients outside Johannesburg who would like personalised assistance selecting from LM Jewellers' existing designs.

Your Consultation Includes
  • One-on-one virtual jewellery guidance
  • Guidance selecting between existing LM Jewellers designs
  • Centre stone shape guidance
  • Centre stone size guidance
  • Moissanite and lab-grown diamond guidance
  • Metal and metal-colour guidance
  • Wedding band pairing guidance
  • Assistance refining your selected specifications
  • Assistance preparing to place your order
Best suited for: Clients outside Johannesburg who are choosing between existing LM Jewellers pieces and require more detailed, personalised guidance before purchasing.
Please Note This consultation is intended for existing LM Jewellers designs. Clients requiring a completely bespoke ring or significant design changes should select the Virtual Custom Design Consultation.
Consultation Fee · R300

Your consultation fee is credited towards your LM Jewellers order.

Paid Virtual Consultation

Virtual Custom Design Consultation

30 Minutes R500 Virtual Once Paid

A private 30-minute virtual design consultation for clients outside Johannesburg who would like to commission a bespoke LM Jewellers piece.

Your Consultation Includes
  • One-on-one custom design guidance
  • Review of your inspiration and reference designs
  • Centre stone shape guidance
  • Centre stone size guidance
  • Moissanite and lab-grown diamond guidance
  • Metal and metal-colour selection
  • Setting style guidance
  • Ring profile and setting-height guidance
  • Band width and shank considerations
  • Side stone, pavé, halo and detailing considerations
  • Wedding band and flush-fit considerations
  • Budget and design feasibility discussion
  • Initial specifications required for your custom quotation
Best suited for: Clients outside Johannesburg who want to create a bespoke ring rather than purchase an existing LM Jewellers design.
Custom Commissions LM Jewellers custom commissions are exclusively available in solid gold and platinum.
Consultation Fee · R500

Your consultation fee is credited towards your custom LM Jewellers order.

Private In-Studio Consultation

Private Jewellery Consultation

20 Minutes R300 In Studio Once Paid

A private 20-minute in-studio jewellery consultation offering dedicated one-on-one guidance for clients considering an existing LM Jewellers piece before ordering.

Your Consultation Includes
  • Professional ring sizing
  • Viewing and trying available LM Jewellers pieces
  • Guidance selecting between existing LM Jewellers designs
  • Stone shape comparison
  • Stone size comparison
  • Moissanite and lab-grown diamond guidance
  • Metal and metal-colour guidance
  • Wedding band pairing and styling
  • Assistance confirming your preferred specifications
  • Assistance finalising your order
Best suited for: Clients deciding between existing LM Jewellers designs, stone sizes, metals or wedding band combinations before placing their order.
Please Note This consultation focuses on existing LM Jewellers designs. For a completely bespoke piece or substantial design changes, please select Custom Design Consultation.
Consultation Fee · R300

Your consultation fee is credited towards your LM Jewellers order.

Refreshments

Still or sparkling water and cappuccino are available during your private consultation.

Private Custom Consultation

Custom Design Consultation

30 Minutes R500 In Studio Once Paid

A private 30-minute custom design consultation for clients looking to commission a bespoke LM Jewellers piece in solid gold or platinum.

Your Consultation Includes
  • Professional ring sizing
  • One-on-one custom design guidance
  • Review of inspiration and reference designs
  • Centre stone shape guidance
  • Centre stone size guidance
  • Moissanite and lab-grown diamond guidance
  • Metal and metal-colour selection
  • Setting style guidance
  • Ring profile and setting-height guidance
  • Band width and shank considerations
  • Side stones, pavé, halo and detailing considerations
  • Wedding band and flush-fit considerations
  • Budget and design feasibility discussion
  • Initial specifications required for your custom quotation
Best suited for: Clients who want a ring designed specifically for them rather than selecting an existing LM Jewellers design.
Custom Commissions LM Jewellers custom commissions are exclusively available in solid gold and platinum.
Consultation Fee · R500

Your consultation fee is credited towards your custom LM Jewellers order.

Custom Consultation Refreshments

Still or sparkling water and cappuccino are available during your consultation. A glass of Honor Very Special Cognac (Gold Edition) or Krone Night Nectar (2025) is available upon request.

02 · Preferred Time

When would you like to book?

Select your preferred date and time. All requests remain subject to confirmation by LM Jewellers.

Monday–Saturday only. Sundays and public holidays are unavailable.

Select a consultation to view its available time slots.

03 · Your Details

Complete your request

Important Information

Your Consultation Booking

Confirmation: Your selected date and time are a request only. LM Jewellers will confirm availability before your appointment is secured.

Paid consultations: Once availability has been confirmed, LM Jewellers will send you a secure payment link. Your consultation is secured only once payment has been received.

Attendance: Please confirm or cancel your appointment at least one hour before your scheduled time. If we do not receive confirmation, your appointment will be cancelled and you will need to rebook.

Late arrivals: Appointments run according to a set schedule. Arriving late will result in automatic cancellation. If you have paid for a consultation, the consultation fee is non-refundable in the event of late arrival or a missed appointment, and a new consultation must be booked and paid for.

Private studio policy: No children are permitted during in-person Private Jewellery or Custom Design consultations.

Visit LM Jewellers

Johannesburg Studio

11 Boundary Rd, Oakdene, Johannesburg, 2190, South Africa

How Our Custom Ring Process Works

1. Concept

Design your dream ring using our Ring Builder, or share a design you already have in mind. Our Ring Builder provides a preview CAD and on-hand mock-up of your ring, allowing you to visualise your design before proceeding.

Once submitted, we’ll review your requirements and prepare your quotation. Refine the final details through an in-person or virtual consultation, with complimentary refreshments available during in-person consultations.

2. Production

Once payment has been received, we’ll begin preparing your ring for production. Your detailed workshop CAD will be created and sent to you for review within 2 working weeks.

You’ll have the opportunity to request any adjustments to the CAD. Once the final design is approved by you, your ring moves into production.

3. Final Delivery

Receive Monday morning updates as your ring progresses. Once complete, your ring undergoes a final quality inspection before complimentary, fully insured delivery or collection at our Johannesburg office.

For collection, we’ll notify you when your ring is ready so you can book a convenient 10-minute slot through our Reserve Your Appointment  page.

Explore our client reviews and completed custom rings to see the LM Jewellers experience.

Google Reviews